Thank you for choosing to shop with us! At My Keeping Forever, we strive to make your shopping experience as enjoyable and hassle-free as possible. Here is our shipping policy:
- Processing Time:
We require 1-3 business days to process your order before shipment. Please note that weekends and holidays are not considered business days. You will receive an email notification once your order has been processed and shipped.
- Shipping Methods:
We offer various shipping methods including standard shipping and express shipping. Shipping options will be available at checkout and pricing will be based on your location and the weight of your package.
- Shipping Time:
Shipping times may vary depending on the shipping method you choose and your location. Generally, our estimated shipping times are as follows:
- Standard Shipping: 7-12 business days
- Express Shipping: 5-8 business days
Please note that these are estimated shipping times and we cannot guarantee delivery dates. We are not responsible for any delays caused by the shipping carrier or customs.
- Shipping Costs:
Shipping costs will be calculated at checkout and will be based on your location and the weight of your package. We offer free standard shipping for orders over a certain amount (varies by location).
- Order Tracking:
You will receive an email notification with your tracking number once your order has been shipped. You can use this tracking number to track your package online.
- Lost or Stolen Packages:
We are not responsible for any lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier to file a claim. We will do our best to assist you in this process.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Thank you for shopping with us!